Opens in a new tab.
Skip to content

Use cases / Policy & evaluation

Understand experience. Inform programme decisions.

Bring interviews, open-ended survey responses and documentary evidence into a structured qualitative workflow. Explore how people experience a programme, where perspectives differ and what deserves closer attention.

For health and care teams, public bodies, charities, foundations and the consultancies supporting them.

A practical demo around your questions and material.

Questions that matter

Hear the experience behind the response.

01 / Participation

How do patients, staff and communities experience a service or programme?

02 / Perspective

What changes across stakeholder groups or delivery contexts?

03 / Learning

Where do accounts suggest barriers, turning points or opportunities?

An evaluation workflow

Give each finding a clear route back to the material.

Bring structure to the analysis while developing an account that fits your evaluation question.

  1. 01

    Frame the question

    Organise interview, survey and documentary material around the scope of your evaluation.

  2. 02

    Develop the coding

    Build a framework and review its use across the dataset. Record your definitions and analytical decisions.

  3. 03

    Explore the experience

    Examine themes and perspectives. Use Pathways where your material can support a reviewed event log and process map.

  4. 04

    Prepare the findings

    Bring supporting extracts and exported coded material into your reporting, alongside a clear account of the method.

From voices to understanding

01 / Interview extract

“The sessions gave me the confidence to apply, though arranging childcare took some planning.”

02 / Code & interpret

ConfidencePractical access

03 / Develop a finding

Participation has personal and practical dimensions.

Return to the material. Compare experiences. Refine the interpretation.

Workflow illustration · fictional interview and interpretation

From analysis to programme learning

Build a useful evidence base.

Explore patient experience, staff feedback and service evaluation alongside wider policy and programme research.

An organised body of evidence

Bring qualitative source material and its context into a research project.

A documented coding approach

Use definitions, examples and reviewed readings to explain your analysis.

Perspectives for discussion

Examine shared experiences and differences that deserve attention.

Material for reporting

Export coded texts and codebooks; use reviewed maps where appropriate.

Ground the work in your evaluation design.

Set sampling, consent, data handling and interpretation within your study. Claims about programme outcomes and impact require an appropriate design and supporting evidence.

Training for evaluation teams

Support the team doing the evaluation.

Explore a workshop around your questions, methods and dataset, with practical work in coding and reviewing qualitative evidence.

Start exploring SAM

Your material. Your next research question.

Explore the workflow with sample corpora.

Start your 14-day trial